Payment Policy

Thank you for choosing to shop with us. This Payment Policy provides information about the payment methods, payment processing procedures, and order-related payment terms applicable to purchases made through our online store.

Accepted Payment Methods

The following payment methods are currently accepted where available at checkout:

Visa
Mastercard
Maestro
American Express
Discover
Diners Club
Apple Pay
Google Pay
PayPal
Shop Pay

Payments are processed through the payment options presented at checkout, with payment processing supported by Stripe and applicable payment services.

Payment Confirmation

After your payment has been successfully completed, an order confirmation will be sent to the email address provided during checkout.

If an order confirmation is not received after completing your purchase, please contact our customer support team.

Payment Verification

In certain circumstances, an order may require additional verification before processing. If further information is needed, we may contact you using the contact details associated with your order.

Order Processing

Orders enter processing after successful payment confirmation.

Order Cut-Off Time: 5:00 PM Central Time, Monday - Friday
Standard Processing Time: 1–3 business days

Orders submitted after the daily cut-off time will be processed on the next business day.

Pricing and Currency

Prices displayed on our website are shown in U.S. Dollars (USD), unless otherwise stated.

The price applicable to your purchase is the amount displayed at checkout when the order is placed.

Failed or Declined Payments

If a payment is declined or cannot be completed, please review the payment information entered and try again.

If payment difficulties continue, you may contact your payment provider or our customer support team for assistance.

An order will not proceed to processing until the required payment has been successfully completed.

Shipping, Returns and Refunds

Details regarding shipping, delivery timeframes, returns, cancellations, and refunds are provided in the applicable store policies. Customers are encouraged to review the relevant policies before completing a purchase.

Contact Information

Trade Name: Nova Trader
Legal Entity: Nova Trader LLC
Registration Number: 20261927599

Business Address:
1500 N GRANT STE 5490
DENVER CO 80203
US

Website: novatrader.website

Business Hours:
Monday - Friday: 9:00 AM - 5:00 PM Central Time